Service Information
Homemaking Support Services Program
Region of Waterloo Community Services Division
Category: Housekeeping
Target Population: Adults, Seniors
3-4 year wait **new referrals accepted**; no intake call at time of referral
Service Details
Description:

The Homemaking Support Services Program (HSSP) provides homemaking services (i.e. light housekeeping, laundry, etc.) for individuals with limited financial resources who need support to remain independent in their home and to maintain housing stability.



The program is administered by the Region of Waterloo, homemaking support services are contracted through local agencies.



We no longer offer phone appointments at time of referral. The client will be contacted when we are able to offer service. Due to the 3-4 year waitlist, please consider other supports in the interim.



Please request consent to include an email address (client's or their alternate contact's) in the Caredove referral form as an email will automatically be sent confirming that the client has been added to the HSSP waitlist list.


Housekeeping Tasks: Bathrooms, Bedrooms, Dusting, Garbage Removal, Kitchen and Appliances, Laundry, Meal Preparation, Vacuuming
Languages: English
Client provides cleaning equipment or supplies
Cost to Client:
There is no cost to those individuals who meet the financial criteria.
Eligibility Criteria
Criteria:
  • Resident of Waterloo Region
  • Willing to disclose financial & health information relevant to establishing eligibility for services.
  • Unable to or has difficulty participating in homemaking tasks (due to illness or injury, frailty or living with a disability), and requires the services of a homemaker
  • Receiving social assistance, disability or seniors' pension
  • Able to provide their own cleaning equipment and supplies
 
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Other Services Offered by Region of Waterloo Community Services Division
Region of Waterloo Community Services Division provides 11 services in 5 categories

Adult Day Program
5 services

150 Main St Cambridge, ON N1R 6P9
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247 Franklin St N, Kitchener, Ontario, Canada
**NEW- no phone appt offered at time of referral** 5-8 month wait
247 Franklin St N, Kitchener, Ontario, Canada
**NEW- no phone appt offered at time of referral** 5-8 month wait
250 Laurelwood Dr Waterloo, ON N2V
**NEW- no phone appt offered at time of referral** 6-8 month wait
247 Franklin St N Kitchener, ON N2A 1Y5
Current openings - accepting new referrals

Affordable Housing
3 services

150 Main St., Cambridge, ON, N1R 6P9
20 Weber St. E., Kitchener, ON, N2H 1C3
618 King St. W., Kitchener, ON, N2G 1C8

Housekeeping
1 service

Region of Waterloo
**Capacity for crisis cleans currently limited**

Nursing Home
1 service

247 Franklin St. N., Kitchener, ON, Canada
Waitlisted, call CCAC for information

Overnight Stay Respite
1 service

247 Franklin St., Kitchener, Ontario, Canada
7 & 14 night stay options (Wed-Wed); waitlist 6-8 months from Caredove appt.