This listing and referral is for CRISIS CLEANS only. Crisis cleans are only considered when the physical condition of the applicant's household poses a serious and immediate threat to the household's safety and/or housing stability. Please attach photographs and a description of the health and safety hazard.
Please indicate on the referral if you also like the individual added to the general waitlist (3-4 year wait; consider other supports in the interim).
The Homemaking Support Services Program (HSSP) provides in-home homemaking services for individuals with limited financial resources who need support to remain independent in their home and to maintain housing stability. The program is administered by the Region of Waterloo, homemaking support services are contracted through local agencies.
Please request consent to include an email address (client's or their alternate contact's) in the Caredove referral as an email will automatically be sent confirming that the crisis clean request was made, and that the client was added to the HSSP waitlist (if applicable).
- The physical condition of the applicant's household poses a serious and immediate threat to their safety and/or housing stability and a photograph of the health and safety hazard is included with the referral.
- Client lacks the financial means for a crisis clean, and all alternative funding sources have been explored.
- Client has limited financial means and receives social assistance, disability benefits, seniors' pension, or other applicable low-income support
- Client and referral source have arranged for ongoing supports to maintain home environment that will begin shortly after crisis clean.
- Client has significant functional impairments that prevent or make it difficult for them to participate in homemaking tasks and requires the services of a homemaker.