Care Coordination - On SiteIntegrates health and social services by facilitating referrals and access to service across agencies. Supports care by providing follow-up after hospitalization or emergency room visits, or after specialist assessments.

Child Care ProgramFull-day or part-day child day care program. Includes after-school care for school aged children.

Community CentreFacilitates activities in a supported setting such as recreation, fitness, social, educational programs and events. Specialized programs in post-rehabilitation, chronic disease management, and nutrition education may also be available. Usually membership based.

Dietitian ConsultationIndividualized nutrition counselling. Normally provided by a Registered Dietitian.

Individual/ Family CounsellingGuidance or advice aimed at better managing a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.

Individual/ Family Counselling (Virtual)Provided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Rides & TransportationProvided at homeProvides door-to-door rides for seniors or adults who have a disability to attend medical and therapeutic appointments, social activities and perform other daily tasks such as shopping trips.

Social ActivitySocial programs that help keep people engaged with their friends or community. Activities are usually 1-3 hours and are often recreational. Programs may be offered virtually.