Adult Day Program
Provides a daytime group environment of supervised activities, meals, companionship and recreation for older adults and those with chronic or palliative conditions.
Affordable Housing
Affordable housing for people with low to moderate income that is owned or administered by the Region. Includes apartment buildings, townhouses, semi-detached, and single family homes.
Aquafit Programs
Exercise with the use of water to support the body to reduce the risk of muscle or joint injury.
Care CoordinationProvided at homeIntegrates health and social services by facilitating referrals and access to service across agencies. Supports care by providing follow-up after hospitalization or emergency room visits, or after specialist assessments.
Community Centre
Facilitates activities in a supported setting such as recreation, fitness, social, educational programs and events. Specialized programs in post-rehabilitation, chronic disease management, and nutrition education may also be available. Usually membership based.
Emergency Shelter
Shorter term residential programs designed for people with no fixed address.
Financial Assistance
Provides financial assistance, such as government aid programs or charitable grants, to meet special needs. (e.g., home adaptation programs, home energy, medical equipment, holocaust survivors, etc.)
Fitness Group
Exercise sessions where participants develop physical fitness and/or skills within a defined sport. May be either beginners or advanced.
Food Bank
A place where stocks of food, typically basic provisions and non-perishable items, are supplied free of charge to people in need.
Friendly VisitingProvided at homeOffers no charge visiting companionship such as conversation, reading, games, or crafts, while providing a safety check. The contact may be face-to-face at the client's home or through a phone call.
Group Dining
Serves nutritionally balanced lunches, or dinners, in a social group environment.
Health Education Classes
Provides education to participants to make choices that may improve wellness or reduce risks of disease. May focus on specific diseases or specific lifestyle issues (e.g. healthy eating).
Home Maintenance & RepairProvided at homeMatches eligible clients with individuals or businesses that provide affordable repairs and maintenance to a senior's home.
Home Support HelperProvided at homeProvides help in the home such as meal preparation and planning, light housekeeping, companionship, errands, medication reminders and assistance getting to outings.
Meals on WheelsProvided at homeDelivers a nutritionally balanced noon hour hot meal by volunteers who provide a social contact and a safety check for the client. Special diets may be accommodated. Frozen meals may be available.
Multi-Use Recreation Facility
A publicly accessible facility that includes indoor features such as pool, track, gym, meeting rooms, rink, aerobics room, weight room, concession area.
Personal Support ServicesProvided at homeHelp with a range of essential daily activities that help maintain physical well-being. Includes washing and bathing, mouth and hair care. Help with transferring to chairs, dressing, eating, and toileting.
Respite Care (In-Home)Provided at homeProvides temporary relief from caregiving role, reducing stress.
Rides & TransportationProvided at homeProvides door-to-door rides for seniors or adults who have a disability to attend medical and therapeutic appointments, social activities and perform other daily tasks such as shopping trips.
Social Work (In-Home)Provided at homeSocial work provided in home setting.
Support Group
In-person meetings where members provide each other with help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.
Supportive Housing
Provides support with personal care and activities of daily living in a 24 hour facility setting.
Telephone Reassurance & Safety ChecksProvided at homeProvides regularly scheduled phone calls to ensure the safety for those with health issues or who experience loneliness or depression.
Wellness Clinic
Services provided by a clinician to monitor health and wellness. (e.g., blood pressure monitoring, medication review, glucose and cholesterol monitoring, injections, flu shots etc)
