Assistive EquipmentProvides aids for daily living. Includes devices such as cognitive/learning aids, control and signaling aids, hearing aids, mobility aids, seating devices, speech aids.

Care CoordinationProvided at homeIntegrates health and social services by facilitating referrals and access to service across agencies. Supports care by providing follow-up after hospitalization or emergency room visits, or after specialist assessments.

Central IntakeProvided at homeA referral that is submitted to a Central Intake team. Central Intake calls, screens and routes the referral to its final target service.

Friendly VisitingProvided at homeOffers no charge visiting companionship such as conversation, reading, games, or crafts, while providing a safety check. The contact may be face-to-face at the client's home or through a phone call.

Health Education ClassesProvides education to participants to make choices that may improve wellness or reduce risks of disease. May focus on specific diseases or specific lifestyle issues (e.g. healthy eating).

Individual/ Family CounsellingGuidance or advice aimed at better managing a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.

Music TherapyServices that use music to promote healing, improve mood, relieve stress, and provide relaxation. May involve listening, song writing, lyric discussion, or performing music.

Seniors Gentle Exercise ClassProvides group exercise classes, typically one hour in length, to improve strength and balance. Education provided to reduce risk of falls.

Support Group (Virtual)Provided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

VolunteeringProvided at homeSee available volunteer opportunities at this agency