Care CoordinationProvided at homeIntegrates health and social services by facilitating referrals and access to service across agencies. Supports care by providing follow-up after hospitalization or emergency room visits, or after specialist assessments.

Drop-In CentreA friendly environment where people can go to obtain food and other services. Does not provide temporary residence.

Friendly VisitingProvided at homeOffers no charge visiting companionship such as conversation, reading, games, or crafts, while providing a safety check. The contact may be face-to-face at the client's home or through a phone call.

Home Maintenance & RepairProvided at homeMatches eligible clients with individuals or businesses that provide affordable repairs and maintenance to a senior's home.

HousekeepingProvided at homeOffers assistance with routine household activities such as light house cleaning, laundry, ironing, and preparing meals.

Individual/ Family CounsellingGuidance or advice aimed at better managing a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.

Individual/ Family Counselling (Virtual)Provided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Meals on WheelsProvided at homeDelivers a nutritionally balanced noon hour hot meal by volunteers who provide a social contact and a safety check for the client. Special diets may be accommodated. Frozen meals may be available.

Personal Support ServicesProvided at homeHelp with a range of essential daily activities that help maintain physical well-being. Includes washing and bathing, mouth and hair care. Help with transferring to chairs, dressing, eating, and toileting.

Rides & TransportationProvided at homeProvides door-to-door rides for seniors or adults who have a disability to attend medical and therapeutic appointments, social activities and perform other daily tasks such as shopping trips.

Senior Community CentreFacilitates activities in a supported setting such as recreation, fitness, social, educational programs and events. Specialized programs in post-rehabilitation, chronic disease management, and nutrition education may also be available. Usually membership based.

Seniors Gentle Exercise ClassProvides group exercise classes, typically one hour in length, to improve strength and balance. Education provided to reduce risk of falls.

Support GroupIn-person meetings where members provide each other with help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Telephone HelplineProvided at homeA telephone service to provide information and support.

Telephone Reassurance & Safety ChecksProvided at homeProvides regularly scheduled phone calls to ensure the safety for those with health issues or who experience loneliness or depression.

TrainingTraining for personnel working for a community based organization.